This is my first high end guitar and it's amazing so far, it showed up nearly perfectly setup. It just needed a slight adjustment to the string height on the top two strings for personal preference, which was no issue to quickly adjust. Then after a quick string change it just stays in tune and can handle literally anything you throw at it. No complaints so far, seems like it was taken care of properly and had no issues with the finish or anything. Everything was in the case and it's great.
Dylan was my customer service rep and his did an amazing job. Will definitely purchase from Safe Haven music again.
Thank you
Was interested in this T-shape LTD guitar because it checked off several boxes for me: Evertune bridge, high quality EMG pickups, SS frets, gorgeous Koa top. It is just awesome. At $999 out the door!
The guys at Safe Haven set this up nicely. String bends feel like gliding on ice. Frets were very nicely polished. Came perfectly in tune as well courtesy of the Evertune. Only thing is I wish it had fresher strings, but that's pretty minor
Awesome looking evh gigbag for my Wolfgang. Can’t beat it, and safehaven music rocks!
My Jackson Virtuoso has practically an identical neck shape as my old Charvel, which has the best (= fastest and most comfortable to play) guitar neck I’ve ever played! This is the main reason why I gave it 5 stars. Perhaps with the exception of the necks of my EBMM JP16 and Custom Shop Jackson (CSJ), none of the guitar necks I’ve ever played were very similar to the favorite and a couple of times refretted neck of my old Charvel. [Of course, the neck shape’s preference is a very subjective entity and some players may hate this neck shape. :)]
For succinctly describing various Virtuoso’s good, bad and ugly features (from my standpoint), I will compare 3 very similar guitars, i.e., my CSJ, Virtuoso and Charvel (see the first picture). BTW, all 3 guitars have the same SD JB TB-4 (bridge) and ’59 SH-1N (neck) pickups.
The good:
1) The Virtuoso neck’s shape is very exceptional as if being designed to be a copy of my Charvel’s neck, and it plays with an extremely low action without buzzing (perhaps being factory-PLEK’d?).
2) Its Gotoh locking tuners are one of the best tuners around (my CSJ and Charvel do not have locking tuners).
3) Its Luminlay side markers provide good guidance even on the darkest stages – see the first picture. My CSJ and Charvel do not have Luminlay inlays.
4) The classic tried and true combo of JB & ’59 pickups and a 5-way pickup selector generate both great humbucking and believable single-coil sounds. My CSJ and Charvel have 3-way toggle switches and can produce only humbucking sounds.
The bad:
In contrast to the original Floyd Rose with fat brass tremolo sustain blocks present in my CSJ and Charvel, the Virtuoso has a cheaper and inferior Floyd Rose 1500, with a relatively thin metal tremolo block (see the left side in the second picture), and a push-in tremolo arm (in the middle of the right side in the second picture, showing also the CSJ and Charvel tremolo arms), “controlled” with a plastic inner ring and a tension screw (not very easy to set it up so that it would be neither too loose nor too tight).
The ugly:
While my CSJ and Charvel have strong and well-protective factory hardshell cases, the Virtuoso sells with a flimsy, nasty, inadequate, soft and ridiculous case (see the third picture), with a strange insert (polystyrene wrapped in a plastic foil – see the right side in the third picture) obviously meant to prevent the guitar hopelessly free-floating in the case (and getting damaged) during any transport. Without this ghastly, feeble insert, the provided Jackson case is completely useless.
